Talking With Tech AAC Podcast

Amanda Soper: AAC Implementation Strategies for People with CVI

This week, Rachel interviews Amanda Soper, AT Specialist, SLP, and Professor at Gallaudet University. She supports, among others, people with cortical visual impairment (CVI) who also use AAC. Amanda shares from her experiences working with CVI, including: how she teaches vocabulary, the importance of reducing visual complexity in the environment, talking through navigation, and the three main red flags for CVI:
 
You notice there is something not quite right about a child’s functional vision. There is nothing structurally wrong with their eye, but they are having vision problems.
There is a medical history of neurological conditions, such as a lack of oxygen to the brain, or chromosomal disorders.
10 visual behaviors that characterize a person with CVI’s vision, including: need for movement, color preference, visual field deficits, absence of visually-guided reach, and difficulty with visual complexity.
 
Learn more about Amanda’s strategies at http://www.aacreatively.com/. You can email her at amandasoperslp@gmail.com
 
Key ideas this week: 
 
🔑  Pull students out of class when introducing a new device or a new overlay, because the complexity of the class environment can make it more difficult to understand the new symbols.
 
🔑  When using AAC with someone who has CVI, you can talk through the navigation when you are introducing new vocabulary to help them track and follow. (“press the red apple, then the blue man”)
 
🔑  Try and teach AAC vocabulary to a person with CVI in context, like working on “fork” during eating time.
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Amy Fleischer & Melissa Petersen: Benefits of a Universal Core Board for All Students

This week, Chris interviews school-based AT Specialists Amy Fleischer and Melissa Petersen! Amy and Melissa share lessons they have learned about putting universal supports in place, including universal core boards in Melissa’s district. They discuss many of the reasons why Melissa wanted to put a universal core board in place, how her district decided on what words to include, and the improvements she has seen in overall AAC implementation since that time. You can view  the website she made for her district here. 
 
Before the interview, Rachel and Chris discuss a recent trip Chris took to visit his cousins and all of the visiting with his family. Chris shares about tempting his young relatives with fun games, and then waiting for them to come over on their own, and relates that to motivating AAC users with a “tempt and pause”.  
 
Key ideas this week:
 
🔑  When Melissa made a low-tech support universal, teachers who were previously afraid of technology said they felt more confident with the core board. This helped them to focus more on modeling and descriptive teaching, and less on the technology.
 
🔑  Putting the district logo on their universal core board helped Melissa to get buy in from some teachers and staff - they said it make the board look more “official”. 
 
🔑  If we want communication partners to take on extra responsibility via coaching, it helps to give them resources they can pick up and run with. A great way to do this is with a low-tech board, because we are giving them something inexpensive they can go out today and start using with students. 
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Jayme Grant: Effective AAC Assessment, Treatment, and Progress Monitoring - Part 2

This week, we share Part 2 of Chris’s interview with Jayme Grant. Jayme is an Educational Technology and Assistive Technology Specialist in Beaufort, South Carolina who wanted to interview Chris about AAC and Assistive Technology. In Part 2, Chris and Jayme discuss obtaining funding for AAC and AT, shifting away from a direct therapy model for AAC users, monitoring progress, and more!
 
Before the interview, Chris and Rachel finish up answering some questions from one of our Patreon users about changing the mindset of AAC communication partners. In this listener’s school district, classroom staff appear more interested in AAC assessment than AAC implementation. Rachel and Chris share why it can be helpful to break coaching sessions up into smaller “bites” and how to reduce the negative impact of staff turnover on AAC users by coaching family members as well as school staff. 
 
Key ideas this week:
 
🔑  School should be an opportunity to get kids excited about things they never would have been excited about in the first place. SLPs can benefit from fun activities in therapy, because we can get students to talk more about things they are interested in.
 
🔑  Mindset is the most important first step in a successful implementation. Many people who work with people with disabilities start with a mindset that a student must prove they can use AAC before we give them AAC and help them learn to use it. We must help them see the AAC user’s potential before we move on to assessment or implementation.
 
🔑  When measuring progress of AAC users, don’t measure how much he or she uses the AAC tool, measure whether or not the desired outcome was achieved. It is difficult to say if the AAC tool we provided is the total reason someone is communicating more, or if it is a combination of factors. By measuring the outcome, you don’t have to worry how much the AAC device was the cause.
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!
 
To listen to this episode, search "Talking with Tech" in your podcast player of choice or go to www.talkingwithtech.org/episodes/jayme-grant-2

Jayme Grant: Using Team-Based Assessments to Determine Long Term AAC Needs - Part 1

This week, we share Part 1 of Chris’s interview with Jayme Grant. Jayme is an Educational Technology and Assistive Technology Specialist in Beaufort, South Carolina who wanted to interview Chris. The resulting interview is packed with useful tips and ideas for improving AAC assessment and implementation! 
 
Before the interview, Chris and Rachel discuss more questions from a Patreon user about how to change the mindset and culture surrounding AAC in her district. Rachel and Chris talk about coaching teachers to use core words to describe fringe words, why we shouldn’t create temporary pages for specific activities or academic topics, and more!
 
Key ideas this week:
 
🔑  Rather than add academic vocabulary to a device that will only be used for a particular lesson or unit, try coaching the team to describe academic words using core words. This helps teach core words and doesn’t create temporary folders  and additional fringe vocabulary words, which can interfere with motor planning.
 
🔑  Technology is a tool, not a quick fix. Make sure the team understands that giving a device to someone is only the beginning. Parents sometimes demand a device without understanding the work that goes along with teaching how to use this tool.
 
🔑  During assessment, consider having a team member, such as a teacher, describe what they want a potential AAC user to be able to do with the device long term. Even better, consider collaborating with a variety of communication partners to determine AAC needs. Collaboration amongst the team on assessment can help avoid disagreements later about the decisions that were made about device selection and implementation. 
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Mark Nichols: Supporting AT and Universal Design in Higher Education

This week, Chris interviews his long-time colleague, Mark Nichols, an AAC/AT Specialist who is the Senior Director of Universal Design and Accessible Technologies at Virginia Tech. Chris and Mark talk about the differences and similarities between higher education and K-12 for universal design and AT, the types of technologies that are often very useful in higher education, how to determine how much a university supports inclusion and assistive technology, and more! 
 
Before the interview, Chris shares memories and thoughts about the late, great Joy Zabala with his wife, Melissa Bugaj. They talk about the importance of Joy’s SETT framework, the impact Joy had on AT, and Melissa and Chris’s personal relationship with Joy and how she influenced their personal life. 
 
Key ideas this week:
 
🔑 You can set up software to identify how inclusive your materials are. Software like Grackle for Google Docs (grackledocs.com) will scan a document to determine if there are accessibility issues (e.g. a pdf image that does not support text to speech) before the document is posted.
 
🔑  Accessibility and universal design are not just for a select set of people with disabilities - many times, typically developing students will benefit from making materials more accessible. Also, making the solution universal students don’t have to ask for the tool to have it available.
 
🔑  Consider making a training video for staff that outlines all the ways that universal design and accessibility can make a big difference for students and then gives training on how to use the technology services currently available to make more accessible materials. 
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Kate McLaughlin - Celebrating Small Successes With Better Progress Measurement

This week, Rachel interviews “The AAC Coach” Kate McLaughlin! Kate and Rachel discuss resetting our expectations surrounding what progress looks like for AAC users, the importance of layering small AAC habits over time to get big results, how to create more effective goals for AAC users, and more! This episode is packed with lots of practical ideas and tips – you won’t want to miss it! 
 
Before the interview, Rachel and Chris talk about Rachel’s recent Hawaii vacation and respond to an email sent in by a Patreon subscriber. This subscriber is looking for help being more effective, because she feels like she is stuck having the same conversations and coaching the same strategies over and over again. 
 
Key ideas this week:
 
🔑 Don’t focus so much on the device that we lose sight of meaningful progress. If the goal for an AAC user is successful communication and as much autonomy as possible, we should celebrate any steps toward autonomous communication, regardless of whether the device was used or not.  The focus should be on building connections with others and not on a particular modality.
 
🔑 Many AAC users make slow gains. If we switch the AAC program and symbols prematurely due to “lack of progress” then the AAC user may never make significant gains. Celebrate the small wins and try and measure progress in a way that shows meaningful growth.
 
🔑 Layering small AAC habits over time can lead to big changes. When a family starts with an AAC system, they can take time to get comfortable – e.g. start with carrying the device around everywhere. We want to build fluency and naturalness using the system and not let the device disrupt connection between the communication partners.
 
🔑 When writing goals, we should write them so we can track progress in a meaningful way. Communication should be for real reasons. There is a lot of pressure on therapists to write goals that are easily tracked in contrived communication settings. Instead, write goals that look at the AAC user’s participation in shared activities - also consider different settings and/or different people. 
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Meryl Schnapp & Mark N. Brown: Becoming a District-Wide AAC Implementation Coach

This week, Chris interviews Meryl Schnapp & Mark N. Brown, AAC Implementation Coaches with Chicago Public Schools. They discuss how the position of AAC Coach was created in their district, why it is so helpful having coaching as a separate position in a school district, what they have learned from instructional coaching research, and more! 
Before the interview, Chris talks with Rachel about participating in the recent Greatest International Scavenger Hunt (GISH) mini-hunt. Chris shares some of the unique activities Chris and his family did on their GISH hunt. Chris and Rachel discuss ways that these types of scavenger hunts could be used to make AAC coaching more fun for AAC users and communication partners.
 
Key ideas this week include:
🔑 AT Specialists and AAC Coaches have different roles in Chicago Public Schools. The AT Specialists engage in device selection and training, and after the training the AAC Coaches collaborate with staff to implement the device effectively in the classroom. 
 
🔑 In the education field, instructional coaching is a well established form of professional development with a large evidence base. Mark and Meryl were exposed to literature from researchers like Jim Knight and Michael Bungay Stanier to help develop Chicago Public School's current approach.
 
🔑 In Chicago Public Schools, students aren't the only ones who have goals! Some teachers and SLPs have self-created goals to help improve their skills supporting AAC users.
 
🧑💻👨‍🏫 Meryl Schnapp and Mark N. Brown have a FREE AAC in the Cloud presentation about AAC coaching on June 24th at 6:00 pm EST .
 
🧑💻👨‍🏫 Chris also has a presentation at AAC in the Cloud on June 24th at 2 pm EST - its about interactive choose your own adventure games! 
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Heidi Hosick Joyce: Reflective Coaching Strategies for AAC Communication Partners

This week, Chris interviews Heidi Hosick Joyce, an SLP and specialist in both AAC and Autism Spectrum Disorders. Heidi and Chris discuss some of the differences between coaching in sports and coaching AAC communication partners, including "reflective coaching" - helping someone to change what they are doing at the level they are capable of. They talk about the importance of building a positive relationship, giving positive reinforcement, and using "I wonder" phrases to encourage self-reflection amongst communication partners. Heiti also discusses PACT, a “low dose” therapy method that includes therapists using video to coach care givers how to support their autistic child’s social communication at home and in the community. Find out more here. Heidi also shares about her survey for SLPs who support AAC users -  learn more at redcap.link/AACtraining
 
Before the interview, Chris discusses his upcoming session for Closing the Gap with Shaun Pearson and Katie Robertson called "Voice and Choice -- Learning Made Fun Through Interactive Choose Your Own Adventure Games". This session will focus on all the ways that generative language and core words can be encouraged playing "choose your own adventure" games. Rachel shares a strategy for logging an AAC user's spontaneous language - you can use a virtual assistant (e.g. Alexa, Google Home) to create a communication log all day long whenever communication occurs.
Key ideas this week include: 
 
🔑  Help communication partners to reflect on what they did when working with the student - there is a temptation to focus only on what the student is doing.
 
🔑 One reason "consulting" doesn't work is because you don't always have the context to totally understand something you witness. Feedback based on incomplete information can cause interpersonal problems and lead to incorrect advice.
 
🔑 Use videos. When something is going well, you can send to parents. Then your example can act as a training model for them (e.g. longer wait time). 
 
🔑 We can better move the needle towards AAC proficiency if the family and school staff understand where an AAC user's language level is at, meet them there, and push them to improve to the next level.
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
Visit talkingwithtech.org to access previous episodes, resources, and CEU credits that you can earn for listening to TWT episodes!

Beth Poss & Tonya Williams-Walker: Improving Equity for AAC Users

This week, Chris interviews Tonya Williams-Walker and Beth Poss about improving equity for AAC users. Tonya is an Instructional Specialist, AAC Specialist, AAC professor, and SLP. Beth is an author, SLP, AAC Specialist, and Director of Educational Programs for LessonPix.  Beth, Toyna, and Chris discuss the meaning of equity, how equity is different from equality, ways that we can improve equity for AAC users, and how they have adjusted their own practices to confront biases surrounding people with complex communication needs.
Before the interview, Rachel and Chris discuss some of Rachel's concerns with the amount of time that some SLPs are prioritizing working on verbal speech when they work with young children with limited speech skills. Rachel is working with 8 and 9 year olds who have only worked on verbal speech for 5 or 6 years. Ethically, its an SLPs responsibility to build the foundation for language development, and if verbal speech isn't working, SLPs need to either introduce AAC or refer out to an AAC specialist who will.
Key ideas this week:
🔑 When looking at whether a young child (e.g. 3 years old) is a good candidate for AAC, look at imitation and approximation skills.  If those skills aren't there, we should have the conversation with the family about language development and giving their child "visual supports" or robust AAC to build comprehension and alleviate frustration.
🔑 Listen to all the ways that AAC users are communicating with us about their systems, what is important to them instead of imposing on them what we think is best. To listen better, Tonya asks AAC users and families "What do you need in order to feel successful?" and then "How can I help?".
🔑 "Equity" is not the same thing as "equality". Equity can mean supporting people who have been disenfranchised more than others so they can get to a place where they have the same access, power, and opportunities as everyone else.
 
Help us develop new content and keep the podcast going strong! Support our podcast at patreon.com/talkingwithtech!
 
To listen to this episode, search "Talking with Tech" in your podcast player of choice or go to www.talkingwithtech.org/episodes/poss-and-williams-walker
 

Mike Marotta - Best Built-in Accessibility Features on Devices

This week's interview is with Chris's long-time friend and fellow assistive technology specialist, Mike Marotta. Mike is a specialist in inclusive design, and he joins Chris to discuss how accessibility features for common devices like iPhones, iPads, Chromebooks, and Android phones can be used to meet assistive technology needs. They talk about which features they like the most, adding captions, universal logins for accessibility, how to decide on which tools to offer people, and more!
Before the interview, Chris and Rachel discuss ways that accessibility has been improved in the past year despite the pandemic, including Instagram adding automatic closed captioning for videos. Rachel discusses reaching out to technology companies for help with an accessibility issue, such as when she asked makers of the Word Wizard app to add high contrast.
Key ideas this week: 
Many "accessibility" features on our devices are not just for people with access problems (e.g. vision problems). Features like text to speech are helpful for many people - it can help everyone proofread their writing, for example.
Captions are a great way to promote literacy and draw learners in. You can even mute the TV audio to require learners to read to follow the story.
We don't want to overwhelm people with too many assistive technology tools. Work with the learner's team to dig into what the real issues are and then decide on one or two tools that will address those issues. You can always add more tools later as they become more proficient.